YOUR SATISFACTION IS OUR GREATEST MOTIVATION
The better you get to know us, the more confidence you'll have in us.
One-stop service, meet needs of the customers from individuals to international companies.
We offer one year warranty, including spare parts are given free replacement if the defective of goods or parts is solely duty of us.
Experienced and knowledgeable team of technical support
Winmax provide woodworking machines,woodworking accessories and spare parts for woodworking machinery…
About Us
Our Capabilities
The service WinMax provide : woodworking machinery, woodworking accessories and spare parts for woodworking machinery.
The level of service Winmax offers in sourcing: suppliers, logistics, quality control and consolidation of payments is second to none.
WinMax is capable of sourcing the relevant suppliers that is in relation to the business our customer run(suppliers of woodworking machinery) which enables customer acquiring the products they have requested. We have offices in Qingdao and Foshan based on our years of experience and the establishment of a complete supply chain, we can provide one-stop service/buying to quickly find the products or accessories our customer need, even if this product is not their current regular purchase.
FAQ
See the FAQ section for more information.
HOW TO INSTALL THE MACHINES?
All Winmax’s machines are adjusted well before we deliver, inside packing, we will offer detailed operation manual for reference, also video will be offered if necessary.
HOW'S WINMAX'S SERVICE?
One-stop service, meet needs of the customers from individuals to international companies.
OEM service accepted.
After sale Service: experienced and knowledgeable team of technical support
HOW'S WINMAX'S WARRANTY?
A strong aftersales policy is usually as important for our customers as the product they are purchasing.
The nature of our WinMax brand is to supply technical machinery at excellent value – no mean feet, and high quality machines, need to be made consistently with high quality components and manufactures who uphold the same quality standards.
When working with us on parts availability, inside warranty we would give our technical assesment to where the fault lies and what replacement parts we require.
WHETHER WINMAX HAVING THE CAPABILITY OF ASSISTING ME TO PROMOTE MACHINES?
Of course.
WinMax will always assist you to make your marketing strategy and will send you pictures,videos as well as technical data sheet.Winmax is absolutely crutial is in sourcing quality products and at the right price. Winmax try to have a good understanding of your standards and technical requirements. This means that price albeit important ,quality machinery built consistently and with high quality components and underscored with reputable manufacturers is our major requirement. Whom of which all stakeholders can rely upon from manufacturer to customer.
WHAT WILL YOU DO IF THERE ARE TERRIBLE DEFECTS SOLD BY WINMAX?
Defects are not that common on classical machines, most machines through WinMax are well designed, tested and compliants with various ISO, and CE standards.Sometimes we will ask suppliers to modify existing machines with higher quality components.
But if a defect has already occurred, we will first actively help you solve the problem, find the cause of the problem, provide the most appropriate solution, and work together to minimize the loss with a responsible attitude. In terms of compensation, we can also negotiate specific issues and try to satisfy both parties. The most important thing is to find the problem and use technology and knowledge to solve it so that we can cooperate better in the future.
COMPARE WITH OTHER SUPPLIERS,WHAT OTHER DIFFERENTIATION DOES WINMAX PROVIDES ?
Winmax’s local knowledge is very valuable.Because of long-term cooperation, WinMax established a good relationship and communication channel with the supplier and may provide opportunity for more orders.
When the problem occurs, WinMax always take full responsibility to deal with it.
Our warranty starts from the moment the customer receives the machines which is always exceed the warranty time the other supplier offered,allows you to maintain flexibility in handling customers’ parts demand.